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A General Information
- What is an SSL/TLS certificate and why your site needs HTTPS
Learn what an SSL certificate does, how HTTPS protects visitors, and why browsers expect a valid certificate on your website.
Read - DV, OV, and EV: what validation level means for your business
Domain Validation, Organization Validation, and Extended Validation differ in how the issuer checks your business and what visitors may see in the browser.
Read - Private key, CSR, certificate, and chain: the four pieces explained
Understand what you generate, what MixSSL issues, and which files you must keep private when installing HTTPS.
Read - Wildcard, multi-domain, and SAN certificates: which do you need?
See when a single domain, wildcard, or extra names (SANs) are the right choice for your website and subdomains.
Read - Certificate lifetime, renewal, and reissue
How long certificates last, when to renew before expiry, and when a reissue is needed instead of a simple renewal.
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- What is an SSL/TLS certificate and why your site needs HTTPS
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B How To
- Create your MixSSL account and verify your email
Register on MixSSL and confirm your email address before you buy a certificate or complete payment.
Read - Choose the right certificate, term, and extra domain names
Use the MixSSL catalog to compare brands, validation type, wildcard and SAN options, and see the price for your chosen term.
Read - Pay for your order with secure card checkout
How paid orders work on MixSSL, what happens after payment, and how refunds apply to paid certificates.
Read - Submit your CSR and complete domain validation in your account
After payment, use your MixSSL account to verify your CSR, prove domain control, and submit the order for issuance.
Read - Download your certificate files and request a refund if needed
Where to download CSR, certificate, and CA files from your account, and how the 30-day refund policy works for paid orders.
Read
- Create your MixSSL account and verify your email
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C Certificate Installation
- Files from MixSSL and what each one is for
A plain-language guide to your certificate file, intermediate chain, private key, and ZIP download from your account.
Read - Install an SSL certificate on Nginx
Step-by-step guidance for small businesses using Nginx: where to place the certificate, key, and chain files.
Read - Install an SSL certificate on Apache
How to configure Apache httpd with your certificate, private key, and CA chain from MixSSL.
Read - Install an SSL certificate on Microsoft IIS
Import your certificate and private key on Windows Server or IIS hosting for HTTPS on your business site.
Read - Install on cPanel, Plesk, and common hosting control panels
Upload your MixSSL certificate through cPanel, Plesk, or similar panels when you do not manage the web server directly.
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- Files from MixSSL and what each one is for
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D Certificate Installation Verification
- Check HTTPS in your browser (padlock and certificate details)
Quick checks any business owner can do: padlock icon, certificate expiry, and domain name on the live site.
Read - Use the MixSSL SSL Decoder to inspect your certificate
Paste your live certificate into the free SSL Decoder on MixSSL to read expiry, domains, and issuer in plain language.
Read - Verify your certificate chain is complete
Why missing intermediate certificates cause trust warnings, and how to confirm the full chain is installed.
Read - Confirm hostname coverage (CN and additional names)
Make sure the certificate covers www, bare domain, and any extra names you bought—wildcard rules explained simply.
Read - Basic command-line certificate checks (optional)
For owners who work with a hosting partner or IT helper: simple OpenSSL commands to test HTTPS on the server.
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- Check HTTPS in your browser (padlock and certificate details)
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E Troubleshooting
- CSR rejected or Verify CSR fails in your account
Fix common CSR problems: wrong domain format, too many names, IP addresses on products that do not support them, or weak key size.
Read - Domain validation (DCV) will not complete
DNS, HTTP, file, and email validation tips when your order stays in processing on MixSSL.
Read - Wildcard certificates and validation method limits
Why wildcard orders often require DNS validation, especially on Let's Encrypt products sold through MixSSL.
Read - Certificate not trusted, expired, or wrong name on the live site
Troubleshoot trust errors, expiry, installing the wrong file, or serving an old certificate after you renewed.
Read - Reissue, add a domain, payment, and getting help from MixSSL
How to reissue, add SANs when allowed, pay an unpaid order, and reach support without phone lines.
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- CSR rejected or Verify CSR fails in your account
Knowledge base